Service & Support
Local expertise. Globally experienced team.
We back every instrument we supply with responsive, NZ-based service and application support — keeping your platform performing at the level the science demands.
Preventive Maintenance
Scheduled PM visits to keep instruments performing within specification and reduce unplanned downtime.
Repair & Diagnostics
On-site and remote diagnostics for Bruker and partner instruments, with parts logistics through the manufacturer.
Application Support
Method development, optimisation and troubleshooting from a team with deep life-science and analytical experience.
Training
Operator training tailored to your platform, sample types and lab workflow.
Installation & Qualification
Coordinated installation, site readiness and IQ/OQ documentation where required.
Consumables & Parts
Manufacturer-original consumables and parts supply for the instruments we represent.